1. If your Spider router is stuck on a solid green light.
2. If your Spider router is not showing an ethernet connection on laptop/PC.
3. If your Spider router is not showing SpiderVPN (2.4G)/(5.8G) Wi-Fi signals.
4. If the ethernet connection on laptop/PC keeps connecting and disconnecting.
5. If you're not able to access the 10.11.0.1 page.
Head over to the latest download
Select the correct firmware according to your router. Either Latest SpiderLite Router Firmware or Latest SpiderPRO Router Firmware. Clicking on one of those two options will take you to our downloads page where you can download the firmware file by clicking on it (marked red in the picture below)
Disconnect your laptop/PC from the ISP internet.
Connect ethernet cable from laptop/PC’s LAN port to the First Yellow LAN port on the Spider Router.
Remove the WAN cable from the Blue port on the Spider Router.
Now you must only have the Spider router connected to your laptop/PC.
Click on the Apple menu and select System Preferences.
Click on Network.
From the sidebar, click on the active interface through which you are connected to Spider Router. For example USB-C Lan or Thunderbolt to Gigabit Ethernet Adapter.
Click on Advanced on the bottom right.
Click on Configure IPv4 menu and select Manually.
Enter the following details and click Ok and then Apply.
IPv4 Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Remove the power cable from your Spider Router.
Press and keep holding the reset button on the router then Connect the power cable to the router. Hold the reset button for 5-10 seconds more and then release the reset button.
Wait for the Spider Router to boot up again. Open any browser and navigate to 192.168.1.1. Click on the Chinese Icon. Browse and select your downloaded file and click on Open.
Wait for the firmware to be flashed.
Connect the ethernet cable from your ISP router to the Blue WAN port on Spider Router.
Navigate to 10.11.0.1/activation.php and activate the router with client area login details and you’re done!