Please follow the steps below to factory reset your router:
Please click & hold the RESET button which is to the right of the WAN Blue port and don't release it until all LEDs except the power led turn off.
Connect to the Spider 2.4G/5.8G Wifi once it appears with Password Spider290
Please visit http://10.11.0.1/activation.php or connect.spidervpn.org to Activate your Router.
You can log in with your email and password that you created when signing up at https://spidervpn.org/
Next, either click on "Turn On" or "SELECT LOCATION"
Enjoy the seamless experience of SpiderVPN!