Head over to the latest downloads
Select the correct firmware according to your router. Either Latest SpiderLite Router Firmware or Latest SpiderPRO Router Firmware. Clicking on one of those two options will take you to our downloads page where you can download the firmware file by clicking on it. You may be asked to log in to your client area when downloading the firmware.
After clicking on the download link, click on Download.
Connect to SpiderVPN Wi-Fi and open http://10.11.0.1/ on any browser. Tap the icon on the top left, click on Settings/Help & Support, and then proceed by clicking on Update To Latest Software.
Click on Choose file, and then click Browse.
Click on Recents and then click the downloaded firmware.
Select either Keep settings or Remove settings and hit Submit.
Wait patiently for 10-15 minutes for the firmware to update. After that connect to SpiderVPN Wi-Fi.
Now go to http://10.11.0.1/activation.php
Enter the same login details you use in the clientarea and hit Activate.